Privacy Policy


Effective Date: October 18th, 2025


Altek Advanced Materials (“Altek,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, request information, or use our products and services.


Information We Collect


We may collect the following types of information:

  • Personal Information: Name, email, phone number, address, or other details you provide when you fill out a form, request a quote, or contact us.
  • Technical Information: IP address, browser type, device type, pages visited, and cookies (via analytics tools).
  • Transactional Information: Details related to inquiries, service requests, or purchases.


How We Use Your Information


We use your information to:

  • Respond to your inquiries or requests.
  • Provide quotes, services, and customer support.
  • Improve our website, marketing, and customer experience.
  • Send updates, guides, or promotions (only if you’ve opted in).
  • Comply with legal obligations.

If you choose to receive marketing emails, newsletters, or promotions from us, you can withdraw your consent at any time. Every marketing email we send will include an “unsubscribe” link. You may also contact us directly at gfenton@altekam.com to stop receiving promotional messages. Withdrawing consent does not affect the lawfulness of communications sent before withdrawal.


WE DO NOT SELL YOUR PERSONAL INFORMATION.


Legal Basis for Processing


We process your data under one or more of the following legal bases:


  • Your consent.
  • To perform a contract (e.g., providing services).
  • To comply with legal obligations.
  • Legitimate interests (e.g., improving our services).

Your Privacy Rights


Under CCPA - California Consumer Privacy Act

California residents have the right to:


  • Know what personal data we collect and how we use it.
  • Request access to or deletion of your personal data.
  • Opt out of the sale of personal data (we do not sell data).
  • Non-discrimination for exercising privacy rights.

If you wish to exercise your privacy rights (such as access, correction, deletion, or data portability), you may submit a request by contacting us at gfenton@altekam.com. We will respond within 30–45 days as required by law, and may extend this period if additional time is needed. To protect your information, we may ask you to verify your identity before fulfilling your request.


Cookies & Tracking


We use cookies and similar technologies to analyze site traffic and improve functionality. You can control cookies through your browser settings.


In addition to our own cookies, we may use third-party tools such as Google Analytics or advertising networks. These third parties may collect information about your online activity over time and across different websites. You can opt out of having your site activity available to Google Analytics by downloading this browser add on: https://tools.google.com/dlpage/gaoptout 


Data Sharing


We may share your information with trusted service providers (e.g., website hosting, analytics, email services) who help us operate our business. These providers are contractually required to protect your data.


Data Retention


We retain personal information only as long as necessary for the purposes described in this Privacy Policy. In general, we keep data for as long as you maintain an active relationship with us and up to 3 years afterward to comply with legal, tax, or accounting obligations. Once data is no longer needed, it will be securely deleted or anonymized.


Security


We use appropriate technical and organizational measures to protect your data from unauthorized access, use, or disclosure.


International Data Transfers


If you access our site from outside the United States, your information may be transferred and stored in the U.S. or Canada.


Children’s Privacy


Our website and services are not directed to children under 13, and we do not knowingly collect information from them.


Updates to This Policy


We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.


Contact Us


If you have questions or requests about this Privacy Policy or your personal information, you can contact us at:


Altek Advanced Materials
Email: gfenton@altekam.com
Address: 724 N. Dean Road, Suite 300, Auburn AL 36830